The California Public Utilities Commission (CPUC) will hold in person public forums and virtual public forums for the public to provide input regarding the possible changes to the Commission’s licensing and oversight of video franchisees under the Digital Infrastructure and Video Competition Act of 2006 (DIVCA), as recently updated by Senate Bill (SB) 28 (Stats. 2021, Chap. 673). Among other items, SB 28 directs the Commission to adopt video and customer service requirements for a holder of a state video franchise and to adjudicate customer complaints regarding these services. The Commission may also consider potential ways to modernize and make the implementation of DIVCA more efficient and effective.
